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Contact Us.
Have questions about our Bali Transport Services? Need a custom quote? We're here to help you plan your perfect Bali experience. Reach out to us anytime!
Contact Information
Office Address
Visit us at our office
Jl. Bypass Ngurah Rai No.36
Tuban, Kec. Kuta
Kabupaten Badung, Bali 80361
Indonesia
Business Hours
Quick Inquiry Form
Find Us on the Map
Located in Tuban, Kuta - just 5 minutes from Ngurah Rai International Airport. Our convenient location near the airport makes us the ideal choice for travelers arriving in Bali. We can meet you at the arrivals hall with a personalized name sign, or you can visit our office for in-person consultations.
Contact FAQs
Common questions about contacting and booking with Bali Nusa Transport.
What is the best way to contact Mollon Bali Trans?
The fastest way to reach us is through WhatsApp at +62 852 3600 0155. We respond within minutes during business hours and typically within 1-2 hours outside of business hours. You can also email us at booking@mollontrans.com for detailed inquiries or call our office directly.
How far in advance should I book my Bali transport?
We recommend booking your airport transfer or car rental at least 24-48 hours in advance to ensure vehicle availability. For peak season (July-August, December-January) and large group bookings, we suggest booking 1-2 weeks ahead. However, we can often accommodate last-minute requests depending on availability.
What information do I need to provide when booking?
For airport transfers, please provide your flight number, arrival or departure time, the number of passengers, hotel name and address, and any special requirements such as child seats. For day tours and car rentals, we need your preferred dates, pickup location, number of guests, and any specific destinations or activities you want to include.
Do you offer services to international tourists?
Absolutely! We specialize in serving international tourists and guests from around the world. All our drivers speak English and are experienced in working with foreign visitors. We understand the needs of international travelers and provide professional, reliable service tailored to your comfort and safety.
What payment methods do you accept?
We accept cash payments in Indonesian Rupiah (IDR) and major foreign currencies including USD, EUR, and AUD. Bank transfers are available for advance bookings, and we can provide payment details upon confirmation. For your convenience, most payments are collected at the end of your service.
Can I modify or cancel my booking?
Yes, we understand that travel plans can change. Please contact us at least 12 hours before your scheduled pickup time to modify or cancel your booking at no charge. For changes made less than 12 hours in advance, we will do our best to accommodate your request subject to availability.
Ready to Start Your Bali Adventure?
Contact us today and let us help you plan the perfect trip. Our team is ready to assist you with all your travel needs.